2 or 4-year degree or equivalent work experience.2+ years in a food service/retail environment.Job Specifications: Knowledge, skills, and abilities normally required for competent performance in the job. Make sure that on every shift the pic in charge is running the operations by shift coaching.Conducting regular travel paths throughout your shift and taking action on their results.Ensuring proper staff levels at all times for optimum scheduled times.Conduct random morning, afternoon and evening store visits to ensure compliance with store policies and procedures.Responsible for the daily maintenance of all equipment, stock areas, sales areas, building, and grounds.Responsible for creating store action plans to drive store performance around areas of opportunity.Responsible for achieving satisfactory and passing scores on all Mystery Shop visits, store visits, ROR, Retail Food Safety & Sanitation Inspections follow up is required on all network and regulatory visits.Complete weekly schedule for store personnel.Complete daily cash management functions (cash reports, deposits etc.Complete temperature & coffee calibration logs, and provide product order and throwaway sheets to central production facility daily.Complete DCP and other vendor orders weekly or as needed.Complete weekly food and paper inventory.Ensure proper execution of new product introductions and marketing programs within the store.Ensure store budget is met per district manager/franchisee.Compliance with all federal, state and local labor laws.Provide ongoing training as needed regarding new products, promotions, policies etc.Responsible for coordinating a monthly meeting with the management team. ![]() Responsible for interacting with guests, monitoring store performance based on guest feedback and following up on consumer care compliments and complaints.Responsible for handling disciplinary action and terminations of store staff (when necessary).Responsible for monitoring performance/customer service and morale of store employees.Responsible for partnering with GM and coordinating quarterly store crew meetings to share shift crew best practices and drive store growth and performance.Responsible for assessing all store employees performance conducting quarterly assistant manager and shift leader incentive reviews and annual overall performance reviews for all employees.Responsible for professional growth & development of assistant managers, shift leaders, and sales associates.Principal Duties and Responsibilities: The majority of duties performed, but not meant to be inclusive or to prevent other duties from being assigned. As highest management position within unit, is accountable for the unit and its operations at all times whether physically present or not.Īdditional InfoDrivingValid Driver’s LicenseMinimum Age21+ years old May participate in image-building activities within local community. Ensures compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising. Operates following prescribed policies and practices. Responsible for directing the daily operations of a single store. ![]() Salary: $30,500 to $35,000 plus monthly bonusĭunkin Donuts Job Descriptions for Restaurant Manager ![]() The ideal candidate will: * Develop positive working relationships with all restaurant employees and work as part of a team by helping others as needed or requested * Speak clearly and listen attentively to guests and other employees * Can maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Exhibit a cheerful and helpful attitude, and provide exceptional customer service * Be able to adapt to changing customer volume levels with a sense of urgency * Can demonstrate a complete understanding of the menu * Follow instructions for recipes and sanitation guidelines * Can be cross-trained in all areas of operations. Assistant managers are also eligible for the monthly bonus program. Our Assistant Managers work weekends, holidays, and a mixture of days/evenings.
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